How to Immediately Engage an E-Lead Prospect

Welcome to Sales Consultant Success Tips.

When you receive an e-lead (or a sales call), instead of typing a lengthy reply on your phone or desktop, produce a 20 - 30 second HELLO video instead.

For example, “Hi Jason, I’m Hector Bosotti, Internet Sales Consultant. I just received your e-mail and I wanted to take a moment to introduce myself to you by video. I really appreciate the opportunity to provide you with the information you’ve requested. I am working on it now and I will be back to you very shortly…”

If you actually have the NEW or USED vehicle in stock that the customer has interest in, your HELLO video could include the vehicle itself.

For example, “Hi Laura, I’m Hector Bosotti, Internet Sales Consultant. I just received your e-mail and I wanted to take a moment to introduce myself to you by video. I’m standing in front of the preowned vehicle you’re interested in – great choice! I am going to walk around it so you can have an up-close look and see the outstanding condition of this vehicle. I really appreciate the opportunity to provide you with the information you’ve requested. I will provide you some payment options and be back to you very shortly…”

HELLO videos

1 - Differentiates you from other Sales Consultants at other dealerships.

2 - Allows you to respond quickly in order to be the first back to the customer.

3 - Immediately engages your customer as they get to see you LIVE in person.

4 - Makes further communications friendlier.

There are numerous subscription video apps that have features designed for online sales such as Co-Video, BombBomb, Dubb, Quick Pages and more. The app Vidyard is free.

You can also load your videos on YouTube and send your customer the link.

Thank you for tuning in today.

Consider joining us for our 1-day How to Handle E-Leads, Live Chat & Sales Calls Workshop (both LIVE and ONLINE) or our many other Sales Consultant Professional Development seminars and workshops.

I’m Hector Bosotti with Wye Management.

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